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Service Capabilities To Deliver Peace of Mind
For over 100 years, Ecolab has delivered industry-renowned service, training and exceptional science-based guidance. From on-site service, sales and training support to remote assistance and 24/7 on-demand employee training our service team are here when and where you need it.
On-Site Support
Backed by a team of scientists, engineers and industry specialists, and dedicated to personally delivered value our Ecolab’s Service Representatives provide on-site support with programs and process to advisory support with public health, food safety and compliance to employee training. It’s through our science driven innovation and unmatched service that we help customers reduce utility consumption, optimize labour and improve the life and efficiency of their entire operation.
Our Customer Promises
Commitment You Can Count On
Safe
Keeping you and your customers protected
Clean
Ensuring industry-leading cleanliness and hygiene
Value Delivered
Maximizing value and results for your operation
On-Time
Acting as your trusted partner across service, supply and operations
Expertise at Your Finger Tips
On-site service is just one way you are connected to powerful Ecolab expertise. From remote assistance and consultation to on-demand training and resources, you have direct access to a full network of Ecolab support, service and expertise.
On-Demand Digital Training
On-Demand Digital Training by Ecolab helps address today's labour challenges and heightened levels of clean through task-based training available 24/7 on any device.
Virtual Assist Support Team (VAST)
Our team of virtual specialists deliver a new level of technical support and troubleshooting. VAST technicians offer live video support aimed at resolving equipment and service issues quickly so businesses can maximize productivity and uptime — with minimal disruption.
Expertise to Address Our World's Challenges
Our team of experts are available to deliver unmatched science-based guidance, expertise and service, from food safety to public health to water and climate.
Discover Our Programs and Solutions for Your Business
Facility Care
Ecolab’s Facility Care Program combines high‑performance solutions with sustainable practices to help you maintain a healthier, more efficient facility. From daily cleaning to long‑term optimization, we’re here to elevate every part of your operation.
Foodservice
Great foodservice starts behind the scenes. Ecolab’s Foodservice Program gives you the tools, training, and insights to maintain clean kitchens, reduce risks, and keep service running smoothly—so every guest experience shines.
Lodging
From sparkling guest rooms to safer, more efficient operations, Ecolab’s Lodging Program combines proven chemistry with sustainable practices to help you deliver exceptional stays while reducing environmental impact.
Long Term Care
Your caregivers deserve tools that make their work easier and more effective. Ecolab’s Long Term Care Program streamlines daily tasks with intuitive systems, reliable chemistry, and hands‑on expertise—so your team can focus on what matters most: resident well‑being.
