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Coronavirus (COVID-19):
Protection Starts With Prevention

Strategies for Hotel and Hospitality Operations

The outbreak of the COVID-19 pandemic has brought huge impact to the entire world and more specifically to the way people live and think. Ecolab is here to work with you and navigate these unprecedented challenges to your operation together, sharing critical and relevant information to help prevent the spread of infection and provide guidance on re-opening and maintaining a clean, safe and healthy operation.  Helping to protect and build confidence with your employees and guests.

Ecolab COVID-19 Procedures, Guidelines and Educational Resources
Hospitality Resource Library for COVID-19
  • Readiness plans and return-to-normal checklists
  • Heightened cleaning and disinfection procedures
  • Hand hygiene resources
  • Ongoing staff training and workforce support materials
Hotel Room Image
Guest Assurance Toolkit

Now more than ever, consumers are looking for visible commitments to clean and safe environments. A guarantee of hygiene compliance has become one of the deciding factors when choosing accommodation facilities or a restaurant.

At Ecolab we are helping facilities assure guests that their operation is safe in response to COVID-19 by providing visual signage ‘A Clean You Can Count On’ to use within their own establishments highlighting their commitment to heightened cleaning protocols and customer safety.

View and download our latest guest assurance materials here.

Ecolab | 5 Keys to Reopening-Hospitality
5 Keys to a Successful Reopening of Your Hotel Operation

Opening and running a hotel is challenging in the best of times. But in the middle of a pandemic? It’s hard to know where to re-start. Use these 5 key steps for a successful reopening to help make a clean comeback and establish a feeling of safety and care as guests and employees return.

COVID-19 Procedures, Guidelines and Educational Resources

In response to COVID-19 pandemic, Ecolab’s global team of experts have compiled a library of resources to help protect your employees and guests.
Focus on Infection Prevention Procedures
Download this Hospitality procedure guide.
Cleaning vs. Sanitizing vs. Disinfecting
Differences Between Cleaning, Sanitizing and Disinfecting

WARNING: Sanitizers and disinfectants are regulated by the U.S. Environmental Protection Agency (EPA) and are used to manage public health risks. It is a violation of federal law to use these products in a manner inconsistent with labeling.

*See product label for specific organism claims.

Know the Facts
Download the readiness kit to learn more about coronavirus and best practices for prevention and response.

COVID-19 Procedures, Guidelines and Educational Resources

In response to the COVID-19 pandemic, Ecolab’s global team of experts have compiled a library of resources to help protect your employees and guests. 
COVID-19 images for use on Ecolab.com INST EU pages

Download and print our wallcharts for hand hygiene and disinfection for food and non- food contact.

COVID-19 images for use on Ecolab.com INST EU pages
Hygiene Plans

Download and print our cleaning and disinfection plans for prevention and in suspected or confirmed cases of COVID-19.

Digital Checklist
Online Re-open Checklists

Leverage ready-made checklist templates for re-opening and post Covid-19 daily procedures through online task management tool - SmartTask. Looking for a paper option, see our resource portal.

COVID-19 images for use on Ecolab.com INST EU pages
Ecolab Resource Portal

Resources, links and suggested best practices for a thoughtful approach to Coronavirus preparation, response and re-opening of your operation safely and efficiently.

Stock photo of empty hotel or office lobby
Wyndham Partners with Ecolab to Welcome Returning Customers

To build confidence among its guests when welcoming travelers back, Ecolab is working with Wyndham Hotels and Resort, the world’s largest hotel franchising company with more than 9,000 hotels in 90 countries, to further enhance its hygiene and cleaning protocols, as part of the company’s ‘Count on Us’ hygiene initiative in Europe, Middle East, Eurasia and Africa (EMEA).


The situation with COVID-19 is changing daily. Ecolab is your trusted partner, providing expertise and guidance for how to help combat the spread of COVID-19 and reduce the risk for employees and customers. Complete this form to stay up to date on the most recent information on COVID-19 and opt-in to receive promotional information specific to your industry.
housekeeper making bed in a hotel room
Coronavirus: Reducing the Risk of Infections
Use this video to help educate your employees on ways to help combat the spread of coronavirus.
Practice and Promote Proper Hand Washing
Hand washing can be one of the most important ways to prevent any kind of viral outbreak.
Ecolab Guest Assurance Video for Hospitality Customers

See how an Ecolab partnership can help assure guests that your operations are safe and clean.

Pest Control Covid information pdf
Pest Solutions for Hospitality

Ecolab Pest Elimination, an essential service provider, is proud to serve our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests. While the impact of COVID-19 is far-reaching, Ecolab is well positioned to continue providing pest management services to ensure the health and safety of your facilities.


Coronavirus Webinar:
Practical Guidance to Help Reduce Risk of Infection and Protect Your Operations
Watch Ecolab experts provide an update on the current outbreak, share critical, relevant information and provide practical guidance to help keep your employees and customers safe.
Ecolab Expert

Ruth Petran, Ph.D., CFS

Senior Corporate Scientist, Food Safety and Public Health

Dr. Petran provides technical expertise and consultation to internal and external customers on food safety and public health issues, by identifying and tracking emerging food safety trends and new control strategies.

Read Bio

Q. I need to increase my usage rate or dose of disinfectant or cleaner?
The use of specific disinfectants can be helpful in combatting COVID-19. All disinfectants and sanitizers should be used as directed on product label/instructions. This is however a great time to reinforce training and compliance to make sure surfaces and high-touch areas are being properly cleaned and employees are using infection prevention best-practices while at work.

Q. Does Ecolab have a product for use against coronavirus?
A. Yes, we offer specific disinfectants that have demonstrated effectiveness against viruses like the one causing COVID-19 (coronavirus disease) when used as directed. We also offer guidance and training on proper cleaning procedures to help reduce COVID-19 risk. If you are a current customer, you should speak with your account executive for specific information. If you are not a current customer, please visit Ecolab.com to contact us via email or phone.

Q. How long will coronaviruses survive on surfaces?
The short answer is we don’t know yet. This is a new virus and studies are just beginning. Data from the World Health Organization (WHO) indicates that transmission of COVID-19 is not that likely to occur from an infected surface. Practically, the risk will be much lower from surfaces than from a direct droplet traveling through the air from an infected person. As in any potential outbreak situation, proper infection prevention with disinfectant for surfaces and high-touch surfaces is recommended.

Q. How can hospitality employees protect themselves in their work environment?
Employees in a hotel or hospitality environment should follow standard infection prevention techniques – things like, washing their hands frequently, staying home when they’re sick, using approved disinfectants with an EPA emerging viral pathogen claim following the specified procedures. 

Q:  Since testing is not possible using COVID-19, how do you determine what kinds of chemical disinfectants can be used against COVID-19?
A:  For emerging or novel viruses like COVID-19, companies are unable to acquire the outbreak strain of virus to test the efficacy of their disinfectant products. Certain countries have policies or general claims that address this (e.g. US EPA Emerging Viral Pathogen Guidance*, EU viral claims) by utilizing a hierarchy of susceptibility of viruses to disinfectants. In general, these policies are based on the ability of a product to kill a ‘harder to kill’ virus and may or may not require preapproval for use in outbreak situations.  Care must be taken to use the appropriate dilution at the correct contact time for the suitable application listed on the product label to enable disinfection against SARS-CoV-2.  If you are a current customer, you should speak with your account executive for specific information. If you are not a current customer, please visit Ecolab.com to contact us via email or phone.

*In the US a product must be preapproved by US EPA. It must be a hospital disinfectant and carry approved Emerging Viral Pathogen language on the master label.

Ecolab Expert

Ed Snodgrass

RD&E Program Lead, Institutional

Ed Snodgrass is a chemical engineer with more than 15 years of experience in new product development and efficacy for the hospitality, long term care and food service industries.

Q. What should I do about linens, bedding and other textiles?
A. There currently isn’t evidence that respiratory viruses like COVID-19 are spread through textiles, linens or bedding. Because droplets may carry disease, proper infection prevention protocol for changing and cleaning linens and bedding is recommended.

Hotel and hospital employees should always wear proper personal protective equipment when handling soiled linen. If a resident or patient is infected with COVID-19 take these steps:

  • Bag the linen when cleaning the room and keep it isolated until loaded into the laundry machine. 
  • Wash the linen with a standard laundry detergent at a minimum and dry according to standard linen drying guidelines. 
  • Handle clean linen minimally, fold and store in a clean dry area.
  • Do not handle clean linen immediately after handling soiled linen.  

Contact your Ecolab representative for information about proper protocol and disinfectant laundry products.

Q. Spa, Jacuzzi advice?
 People who are infectious should not be using these areas. High-touchpoint surfaces should be disinfected regularly. Follow standard procedures for maintaining your pool, spa or jacuzzi facilities. There is currently, no evidence of transmission through this route.